NASHVILLE, Tenn. (WZTV) — Sen. Bill Hagerty, R-Tenn., has filed a complaint with the Federal Communications Commission, or FCC, alleging Verizon unlawfully disclosed his phone records to the Department of Justice as part of a federal investigation known as Arctic Frost.
In the complaint, Hagerty said Verizon turned over his customer proprietary network information in response to a subpoena without challenging the request or adequately protecting his data.
A FBI memo dated Sept. 27, 2023, is photographed Monday, Oct. 6, 2025, after being released by several Republican senators, including Sen. Chuck Grassley, R-Iowa, who chairs the Judiciary Committee that oversees the FBI. (AP Photo/Jon Elswick)
He is asking the FCC to investigate whether Verizon violated federal privacy law and agency regulations.
The disclosure was connected to Arctic Frost, an FBI investigation launched in 2022 that later became part of the work overseen by Special Counsel Jack Smith.
As previously reported by The Associated Press, the investigation involved subpoenas seeking phone metadata from telecommunications providers as prosecutors examined efforts to overturn the 2020 presidential election. The records sought generally included call logs and other metadata, not the contents of calls.
Hagerty said Verizon’s actions raised concerns about privacy protections for customers and lawmakers.
FILE – A Verizon sign is displayed on a store, Sept. 30, 2025, in Cambridge, Mass. (AP Photo/Charles Krupa, File)
He is seeking an apology from Verizon leadership, internal discipline for those involved, disclosure of how the subpoena was handled, and changes to company policies.
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Verizon has previously said it complies with lawful subpoenas and court orders.
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